Reference

What You Agree to When You Use thrillcoins

These terms set out the rules that apply to your thrillcoins account — what we expect from you and what you can expect from us. Access to our platform depends on your state's laws and is available only where local law permits.

Applies to all account holdersState eligibility requiredCovers PayPal, Venmo, Play+ useSubject to change with noticeEffective on account creation
thrillcoins What You Agree to When You Use thrillcoins
REACH OUR TEAM

Contact Us About These Terms

Team online

Live Chat

Start a live chat session from inside your account. It's the fastest way to ask about a specific clause, a flagged transaction, or an account restriction tied to these terms.

Email Support

Send a detailed message to our support address for term-related questions that need a written response. We reply with a reference number so you can track the thread.

Help Center

Our help center includes plain-language summaries of key sections — account closure rules, payment dispute steps, and how state eligibility affects your access.

HOW WE PROTECT YOU

Account Security and Data Handling Under These Terms

These terms work alongside our privacy policy and security practices to define how your account data is stored, who can access it, and what rights you hold as an account holder in an eligible state.

Data Retention

We keep account records — including transaction history for PayPal, Venmo, and Play+ payments — for as long as required by the laws of your state and our internal compliance schedule.

Account Security

Your login is protected by password authentication and, where enabled, a one-time passcode sent to your registered device. Never share your credentials; account access is personal and non-transferable under these terms.

Cookie Use

We use cookies to maintain your session, remember your payment preferences, and measure platform performance. You can adjust cookie settings in your browser, though some features may behave differently as a result.

Requesting Changes

To request a correction to your account details, update your registered payment method, or ask us to delete stored data, contact support via live chat or email with your account ID ready.

Common Questions About Our Terms and Conditions

If something in the terms isn't clear, the questions below cover the points we hear most often. For anything not listed here, live chat is the fastest path to a straight answer.

Access to thrillcoins depends on your state's laws. The terms apply uniformly to all account holders, but eligibility itself varies by state — you must be in a permitted state to hold an active account.

We may suspend or permanently close your account and withhold any pending withdrawals pending a review. You'll receive an email explaining the reason and the steps available to you to respond.

No. Under these terms, the payment method you use must be registered in your own name. Funding your account through a third party's PayPal or Venmo is a breach that can trigger an account review.

We post the updated version on this page. Your continued login after a terms update counts as acceptance. We recommend checking this page any time you return after a break from the platform.

Start with our internal review process — open a live chat or email with your transaction reference. If the internal review doesn't resolve the issue, we'll outline the next available steps in our response.

Yes. Contact support via live chat or email with your account ID. We'll process your request in line with applicable state law and our data retention schedule, and confirm when it's complete.
Reference

Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.